Selected work

Operational problems, analysed and turned into working systems.

Five case studies spanning healthcare operations, business analysis, workflow design and digital product development — each of them beginning with the operational problem rather than with the technology.

5 case studies · healthcare operations, business analysis, workflow design and digital products

Case study 01

IMTISUITE

Connected Pharmacy Operations Platform

Product StrategyHealthcare OperationsWorkflow ArchitecturePlatform Design

Deep pharmacy-domain knowledge translated into a connected product architecture spanning operational, commercial and governance contexts.

Read the IMTISUITE case study →
IMTISUITE — platform entry implemented product
IMTISUITE sign-in screen: one connected platform for modern pharmacy operations, describing the Pharmacy Portal, Distributor Operations and Regulatory Portal beside a work-account sign-in form.
Implemented platform entry: one account, three operating contexts.

Case study 02

Pharmacy Inventory Intelligence

Inventory intelligence and purchasing decision support

Business AnalysisInventory IntelligenceDecision Support

Turning stock, sales and purchasing information into structured inventory classifications and actionable purchasing priorities.

Read the Pharmacy Inventory Intelligence case study →
Inventory intelligence view reconstruction
Inventory intelligence view showing stock position, portfolio classes, exit-class value, availability and month-end stock cover, with value-by-category and portfolio-class charts.
Reconstructed from the implemented intelligence solution using representative data.

Case study 03

From PAON to IMTISERVE

From a business-specific operations system to a reusable multi-business platform

Product StrategyOperations DesignPlatform ArchitectureMulti-Business Systems

A working café operations system became the reference environment for identifying reusable patterns and shaping a broader multi-business platform.

Read the From PAON to IMTISERVE case study →
IMTISERVE — operating environment implemented product
IMTISERVE operating environment for a demonstration business at its main branch, with point of sale, sales, products, categories, inventory, purchases and transfers in the navigation.
Implemented operating environment: reusable business functions in a branch-aware workspace.

Case study 04

Digital Pharmacy Audit Workflow

Audit execution, reconciliation and immediate reporting

Workflow DesignAudit OperationsReconciliationReporting

Redesigning a manual audit process so structured reporting and reconciled follow-up are produced as the audit progresses.

Read the Digital Pharmacy Audit Workflow case study →
Inventory audit report implemented output
Inventory audit report from the implemented system, reconciling system stock against items counted, short and over.
Report produced by the implemented workflow, with identifying information removed.

The range, read in order

Product & platform Analysis Product evolution Workflow Governance

Read in order, the five move from product and platform thinking, through analytical depth and cross-industry product evolution, to workflow execution and operational governance.

Contact

Which of these looks like your problem?

If something here resembles the operation you're trying to fix — the fragmented process, the decisions made without evidence, the workflow nobody can see the status of — describe it. I'll tell you how I'd approach it.

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